Last Updated: September 12, 2026
1. Introduction
Welcome to PAL Network (“we,” “our,” or “us”), available at palnetwork.in
PAL Network is a digital knowledge and learning platform that provides eBooks, digital resources, educational materials, articles, and related online services.
We respect your privacy and are committed to protecting the personal information you provide while using our website, purchasing our digital products, or contacting us.
This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the choices available to you.
2. Information We Collect
Depending on how you use our website, we may collect the following information:
Information You Provide
When you place an order, create an account, contact us, or otherwise interact with our website, you may provide information such as:
• Name
• Email address
• Phone number
• Billing information
• Billing address
• Account login information
• Order and purchase details
• Information you provide when contacting us
3. Information Related to eBook Purchases
When you purchase an eBook or another digital product from PAL Network, we may collect information necessary to:
• Process and confirm your order
• Provide access to your purchased digital product
• Send order and download-related emails
• Provide customer support
• Maintain appropriate transaction and order records
• Handle refunds, cancellations, or other order-related requests
4. Payment Information
Payments for products may be processed through third-party payment gateways such as Razorpay, when enabled on our website.
Payment providers may collect and process payment information according to their own privacy policies and terms.
We do not intentionally store complete credit/debit card numbers, CVV numbers, UPI PINs, passwords, or other highly sensitive payment credentials on our website.
5. How We Use Your Information
We may use the information we collect to:
• Process and fulfill orders
• Provide access to purchased digital products
• Send order confirmations and relevant service emails
• Respond to customer enquiries
• Provide technical and customer support
• Maintain website accounts
• Improve website functionality and user experience
• Prevent fraud, misuse, or unauthorized activity
• Comply with applicable legal and regulatory requirements
• Maintain necessary business and transaction records
We do not use your personal information for purposes unrelated to our services unless permitted or required by applicable law.
6. Cookies and Similar Technologies
Our website may use cookies and similar technologies to provide essential website functionality, remember certain preferences, improve performance, and understand how visitors use the website.
Some cookies may be placed by third-party services used on our website.
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functions.
7. Third-Party Services
PAL Network may use trusted third-party services to operate certain aspects of the website, such as:
• Payment processing
• Website hosting
• Website security
• Email delivery
• Analytics or website performance services
These third-party providers may process information as necessary to provide their services.
We encourage users to review the privacy policies of relevant third-party service providers where appropriate.
8. Sharing of Personal Information
We do not sell or rent your personal information to third parties.
We may share limited information with trusted service providers when necessary to:
• Process payments
• Deliver purchased products
• Send transactional emails
• Maintain website functionality
• Provide technical support
• Protect the website against fraud or misuse
• Comply with legal obligations
We only seek to share information that is reasonably necessary for the relevant purpose.
9. Digital Product Downloads
When you purchase a downloadable product, WooCommerce may create a record of your purchase and provide access to the digital download.
Download information may be associated with your order or account in order to provide access to the product and help prevent unauthorized use.
Digital products are supplied electronically and do not require physical shipping.
10. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or loss.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Users should also take reasonable precautions, including keeping their account credentials confidential and avoiding sharing private login information with others.
11. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including order processing, customer support, accounting, legal, security, and other legitimate business requirements.
Certain transaction or financial records may need to be retained for longer periods where required by applicable law.
12. Children's Privacy
PAL Network may provide educational content and eBooks intended to help children learn about technology and Artificial Intelligence.
Our digital products are intended to be purchased by parents, guardians, teachers, schools, or other adults on behalf of children.
We do not knowingly request children to provide personal information for purchasing products or creating transactions independently.
Parents or guardians who believe that a child has provided personal information to us may contact us through our website so that we can review the matter and take appropriate action where required
13. External Links
PAL Network may provide educational content and eBooks intended to help children learn about technology and Artificial Intelligence.
Our digital products are intended to be purchased by parents, guardians, teachers, schools, or other adults on behalf of children.
We do not knowingly request children to provide personal information for purchasing products or creating transactions independently.
Parents or guardians who believe that a child has provided personal information to us may contact us through our website so that we can review the matter and take appropriate action where required
14. Your Privacy Choices
Depending on applicable law, you may have rights concerning your personal information, including the ability to:
• Request information about personal data we hold about you
• Request correction of inaccurate information
• Request deletion of information where legally applicable
• Request clarification regarding how your information is used
• Withdraw certain permissions where applicable
Some information may need to be retained where required for legal, accounting, security, or legitimate business purposes.
To make a privacy-related request, please contact us through the Contact page of PAL Network.
15. Account and Password Security
If you create an account on PAL Network, you are responsible for maintaining the confidentiality of your login credentials.
You should immediately contact us if you believe that your account has been accessed without authorization.
We will never ask you to provide your password, UPI PIN, CVV, or other confidential payment credentials through an unsolicited email or message.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our website, services, technology, legal requirements, or business practices.
Any updated version will be published on this page with a revised “Last Updated” date.
We encourage visitors to review this page periodically.
17. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us through the Contact page on PAL Network.
Website: palnetwork.in
© 2026 PAL Network. All Rights Reserved.